REPORT A CLAIM
File Your Flood Insurance Claim Anytime – Fast, Simple & 24/7
Live Chats
Connect instantly with our virtual assistant any time, day or night. Just click the chat icon in the lower-left corner to begin your claim quickly and easily.
Phone Support
Speak directly with a claims expert by calling 800-884-4686.
We’re here for you 24/7 to help with your policy questions or to start a claim.
Talk to Your Agent
Check your policy documents for their contact details and get in touch for fast assistance.
HOW TO SPEED UP YOUR CLAIM
Be prepared to act quickly and confidently. If your property is affected, protect undamaged items, take clear photos or videos, and begin documenting everything. Keeping organized can help us serve you faster. Here's what to gather
Your Advantage Flood policy/claim number
Contact details of your assigned claim adjuster
Photos/videos showing the extent of flood damage
Receipts, repair estimates, or proof of value
A list of all affected items or areas
WHAT HAPPENS AFTER YOU FILE
After you file a claim, we begin assessing your damage and initiating the resolution process. Our claims team is here to support you with clarity, updates, and guidance every step of the way. Tap below to explore what to expect next:
FLOOD CLAIM TIMELINE
We aim to resolve most claims within 14 days, depending on the nature and scale of the flood damage. Your quick action and clear documentation help speed things up. For more details on timing and milestones, check our complete claims timeline in the guide above.